শর্তাবলী ও নীতিমালা

Welcome to Shobar Khamar, an AI-enabled digital marketplace connecting livestock buyers, sellers, veterinarians, and related stakeholders.

By accessing or using the Platform, you agree to comply with and be legally bound by these Terms of Service, Privacy Policy, and all related policies (collectively, the "Agreement").

If you do not agree, you must not use the Platform.

This Platform operates acknowledging —

• Applicable laws of the People's Republic of Bangladesh
• Applicable international legal standards, including data protection and digital commerce principles

Users must agree to comply with all applicable local and international laws.

The Platform is strictly a technology intermediary.

We:

• Do NOT directly own, buy, or sell livestock
• Do NOT directly provide veterinary treatment
• Do NOT guarantee transactions

All transactions and interactions occur directly between users.

Users must:

• Be at least 18 years old
• Have legal capacity to enter contracts
• Provide accurate and verifiable information
• The Platform reserves the right to request NID/Passport verification at any time

Businesses and veterinarians must provide valid credentials and licenses, as needed.

5.1 Buyers

• Must conduct independent due diligence
• Assume full responsibility for livestock purchase decisions

5.2 Sellers

• Must provide accurate, complete, and truthful listings
• Must comply with animal health, trade, and welfare laws
• Must not list illegal, stolen, or diseased livestock

5.3 Veterinarians

• Provide advisory services only
• No formal veterinary-client relationship is established via the Platform

Note: In-person physical examination by a licensed veterinarian is always recommended for diagnosis.

5.4 General Conduct

Users must NOT:

• Engage in fraud or misrepresentation
• Upload false or misleading information
• Violate any laws
• Interfere with platform security

The Platform may provide AI-powered insights and recommendations.

You acknowledge that:

• AI outputs are for informational purposes only
• AI does NOT replace professional veterinary advice
• AI may produce inaccurate or incomplete results

We disclaim all liability arising from reliance on AI-generated content.

The Platform:

• Is NOT a party to any transaction
• Does NOT guarantee payment, delivery, or livestock condition
• All livestock listed on the Platform are offered, sold, and purchased on an "As-Is, Where-Is" basis. Once a transaction is completed between a Buyer and a Seller, the Platform shall have no liability for any latent or patent defects, illnesses, or discrepancies found in the livestock.

All risks are borne by the users involved.

We do NOT:

• Verify animal health
• Certify veterinary records
• Guarantee complete livestock quality

Buyers must independently verify all information.

Payments may be facilitated through third-party providers.

We are NOT responsible for:

• Payment failures
• Fraudulent transactions
• Banking or gateway errors

10.1 Data Collection

We may collect:

• Personal data (name, phone, ID, location), as needed
• Business and transaction data, as needed
• AI interaction data

10.2 Legal Basis

Data processing is based on:

• User consent – confirmed by creating an account in this platform
• Contractual necessity, as applicable
• Legal obligations, as applicable

10.3 User Consent

By using the Platform, you consent to:

• Data collection, storage, processing, and other tasks, as needed
• Use of data for AI improvement (where applicable)

10.4 Data Storage

Data may be stored:

• Within Bangladesh
• In international secure servers

10.5 User Rights

Users may:

• Access their data
• Request correction
• Request deletion
• Withdraw consent

10.6 Data Security

We implement reasonable safeguards, but:

• No system is fully secure
• We do not guarantee absolute security

Users agree not to disclose:

• Business-sensitive information
• Trade secrets
• Veterinary records

We are not liable for breaches caused by user actions.

All platform contents, including:

• Software
• AI models
• Design and branding

are solely owned by the Platform.

Users must not:

• Sell illegal livestock
• Use fake credentials
• Attempt unauthorized access
• Disrupt system operations

Violations may result in termination and legal action.

To the maximum extent permitted by law, we are NOT liable for:

• Loss of livestock
• Disease transmission
• Financial loss
• Data breaches
• AI inaccuracies
• Indirect or consequential damages

Users agree to indemnify and hold harmless the Platform from:

• Legal claims
• Damages
• Regulatory penalties
• Misuse of the Platform
• Any other claims whatsoever

We are not responsible for:

• Payment gateways
• Logistics providers
• External integrations

Use of third-party services is at your own risk.

We may suspend or terminate accounts for:

• Policy violations
• Fraudulent activity
• Legal compliance requirements
• Any type of misconduct

We are not liable for delays or failures caused by:

• Natural disasters
• Government actions
• System outages
• Anything beyond our control

Disputes shall be resolved through:

• Negotiation
• Arbitration (if applicable)
• Courts of Bangladesh

This Agreement shall be governed by the laws of Bangladesh, as applicable.

Users outside Bangladesh must comply with:

• Local laws
• Bangladesh laws

We use cookies for:

• Authentication
• Analytics
• Platform improvement

Users consent to cookie usage by continuing to use the Platform.

We commit to:

• Transparency in AI usage
• Minimizing bias
• Responsible data usage

Note: Users are encouraged to report any biased or inappropriate AI outputs to the platform administration.

However, we do not guarantee error-free AI performance.

Users must:

• Follow humane treatment standards
• Comply with livestock and veterinary laws

Violations may result in removal from the Platform.

The Platform:

• Is NOT a veterinary service provider
• Is NOT a livestock certifier
• Is NOT responsible for transactions
• Does NOT guarantee AI accuracy
• Does NOT guarantee data security

Use of the Platform is entirely at your own risk.

We may update these Terms at any time.

Continued use of the Platform constitutes acceptance of updated Terms.